
Application Requirements
Feature of the Month
When we first began working with Australian councils to develop myLot's 24/7 Planning Enquiry Tool, time and time again planning teams shared their frustrations of receiving incomplete planning applications from residents.
Hours spent on the phone explaining application requirements to (often frustrated) residents doesn't make for a good day at work, isn't a good use of planners' skills and contributes to planning decision bottlenecks and delays.
That's why our Planning Enquiry Tool doesn't just answer residents' enquiries about what they can or can't do on their property, it also provides clear Application Requirements so they know what to do next.
And that means planning teams don't lose hours on the phone or desk helping residents understand. Instead, you receive better quality applications to assess and can focus on the real decisions our towns and cities need you for.
Already answering thousands of resident enquiries across Australia, myLot is helping councils improve customer service and streamline the planning experience, for everyone.
Watch the video for a quick overview of our Application Requirements feature. And book a demo to see it in action.